Frequently Asked Questions: Your Path to Clarity & Confidence
Get the answers you need to feel informed and confident—from pricing and process to support plans and next steps.Frequently Asked Questions
Holistic Website Design
How much does a holistic website design cost?
My holistic website design packages start at $5,500 and include a fully customized WordPress website tailored to your business, mobile-friendly design, foundational SEO, and more. Additional pages can be added for $350 per page to ensure your website can grow as your business evolves.
What’s included in your holistic website design package?
Here’s what’s included:
- Up to 5 custom pages (e.g., Home, About, Services, Contact, Blog Overview).
- Mobile-friendly, responsive design for all devices.
- Foundational SEO to help you get discovered by your ideal audience.
- Strategic content integration to enhance engagement and conversions.
- Personalized training so you can confidently manage your website.
What is the “holistic” approach to website design? How is it different?
Unlike traditional web design, my holistic approach aligns your website with your brand’s purpose and strategy through the lens of the 7 Business Energy Centers. I focus on more than aesthetics—I create a site that resonates with your ideal audience, supports your goals, and inspires action.
How long does the design process take?
The timeline varies depending on the complexity of the project and the level of collaboration, but most projects typically take 6 to 8 weeks from start to finish. I follow a four-phase process (Discovery, Design, Development, and Launch) to ensure every detail is completed with care and purpose.
What’s your design process like?
Here’s a quick overview of the 4 key phases:
- Phase 1: Discovery & Strategy – We’ll clarify your goals, audience, and brand vision, creating a strategy that aligns with your purpose.
- Phase 2: Design & Content Integration – I’ll craft a custom design and strategically place your content to create a visually stunning, high-converting website.
- Phase 3: Development & SEO – I’ll build your site on WordPress, making sure it’s mobile-friendly, responsive, and optimized for search engines.
- Phase 4: Training & Launch – Once your site is ready, I’ll provide training so you can confidently manage your site.
Can I add more pages later?
Yes! You can easily expand your website as your business grows. Additional pages are $350 per page, and I’m happy to help you seamlessly integrate new pages into your existing design.
Do I need branding or copy ready before we start?
Not necessarily! I offer brand strategy and content creation support to help you refine your messaging and align your vision if needed. However, you’ll need to provide existing branding elements, such as your logo, color palette, and fonts. If you don’t have a logo yet, I can recommend trusted logo designers who specialize in purpose-driven branding.
Will my website be SEO-friendly?
Yes! Every website I create includes foundational SEO such as keyword-friendly headings, optimized images, and clean, search-engine-friendly code. This ensures that your website is discoverable and ranks well with search engines.
Do you offer ongoing support after the website is launched?
I provide training during the final phase of our project to empower you to manage your website confidently. However, if you’d prefer ongoing updates and support, I also offer WordPress Website Support Services to handle maintenance, security updates, and more.
What do I need to provide during the design process?
To make the process smooth and efficient, you’ll need to provide things like:
- Branding assets (your logo, color palette, and fonts)
- Written content for your pages (if not using my content creation service)
- Any specific images you’d like to include (such as professional photos or product shots)
Don’t worry—I’ll guide you every step of the way so you know exactly what’s needed!
What if I need to make changes after the site is live?
You’ll have full control of your website after the launch, thanks to the training I provide. For more extensive updates or redesigns, you can reach out at any time for additional support.
Will my website work on mobile and tablets?
Absolutely! Your website will be fully responsive, meaning it will look beautiful and function seamlessly on all devices—from desktops to smartphones and tablets.
How do I get started?
Getting started is easy! You can book a free consultation through my website to discuss your vision, goals, and how we can bring your dream website to life.
WordPress Website Support
What’s the difference between the Basic and Pro WordPress Support Plans?
- The Basic Plan ($100/month) is designed to cover the essentials for a secure, reliable website, including monthly updates, daily security checks, and backups.
- The Pro Plan ($150/month) includes everything in the Basic Plan, PLUS 1 hour of complimentary development each month (for edits, updates, or fixes) and a discounted rate of $125/hour for additional development work.
What does “development work” include?
Development work covers any customizations, fixes, or edits beyond the standard maintenance included in your plan. This could include:
- Adding new content or pages
- Styling changes (e.g., layout adjustments)
- Troubleshooting and fixing issues with your WordPress theme or plugins
Do you handle website hosting?
No, website hosting services are not included in the support plans. However, I can assist with hosting-related maintenance (e.g., server configurations or migrations) at a rate of $150/hour. If you need recommendations for reliable hosting providers, I’m happy to share trusted options!
What’s included in your monthly reports?
Your monthly report will include a summary of key updates, security checks, and performance metrics, such as:
- WordPress core, plugin, and theme updates
- Daily backups and uptime monitoring results
- Security scans to ensure your site is free from vulnerabilities
- Database optimization for faster page loading
This keeps you informed about the overall health and performance of your website.
How does 24/7 uptime monitoring work?
I use a specialized monitoring system that checks your website’s availability around the clock. If your site ever experiences downtime, I’ll be alerted immediately so I can address the issue promptly.
What if I need more than the 1 hour of development included in the Pro Plan?
No problem! Any additional work will be billed at a discounted rate of $125/hour for Pro Plan clients (compared to $150/hour for Basic Plan clients). You can let me know what you need, and I’ll provide a timeline and estimate for the work.
How often are backups performed?
Daily! Your website data will be backed up every day to ensure you always have a secure copy in case of an issue.
Can I switch between plans if my needs change?
Yes, you can switch between the Basic and Pro Plans at any time. Simply submit a request via the support ticket system, and I’ll make the change for you. Please note that a 30-day notice is required to switch plans.
Do I need a support plan if my website is new?
Yes! Even brand-new websites need regular updates and maintenance to stay secure and run efficiently. WordPress core, themes, and plugins release updates frequently—without regular support, your website can become vulnerable to security issues or compatibility problems.
What happens if my website is hacked or goes down?
With daily security checks, backups, and 24/7 uptime monitoring, I take a proactive approach to preventing issues. If your website is ever hacked or goes down, I will use the latest backup to restore your site and investigate the root cause to prevent future issues.
Do you offer support for WooCommerce or membership sites?
Yes, but support for complex setups like WooCommerce stores or membership sites may require additional time for updates and troubleshooting. Let me know if you have an eCommerce or membership site, and I can create a tailored plan if needed.
How do I request support or development work?
You can submit a support ticket directly through my website. This ensures I can track and prioritize your request efficiently. Please note: I do not accept support requests via email.
Can I cancel my subscription if I no longer need support?
Yes, you can cancel your subscription at any time with a 30-day notice. Once canceled, your support services will continue until the end of the billing cycle. After that, you can still request support at the standard hourly rate of $150/hour if needed.