Frequently Asked Questions About Our Holistic Business Services
Everything You Need to Know Before Working With C Kinion DesignFrequently Asked Questions
Welcome! This Frequently Asked Questions page answers the most common questions about working with C Kinion Design. Whether you’re booking a consultation or browsing services, this guide offers the clarity you need to move forward with confidence.
Below, you’ll find Frequently Asked Questions grouped by category—so you can quickly locate answers about design, support, growth services, and how we work together.
Holistic Website Design Services
What services does C Kinion Design offer?
C Kinion Design offers WordPress website design, website support plans, and strategic business consultations. Each service is designed to align your brand with your message, your goals, and your growth stage. As a result, you receive not only beautiful design—but also strategic direction that supports your evolution.
What is holistic website design?
Holistic website design goes far beyond visuals. At C Kinion Design, I combine layout, messaging, and user experience to reflect your brand’s essence. In addition, I use the Brand Frequency Framework™ to make sure every element supports your long-term business strategy.
Do I need a full website to work with you?
Not at all. I work with clients in all stages of business. If you’re just getting started, the Foundation Frequency package is a great fit. On the other hand, if you already have a site that no longer aligns with your vision, we can redesign it for clarity, connection, and growth.
What’s included in each design package?
Each website package includes a custom WordPress layout, aligned messaging, mobile responsiveness, and SEO-friendly structure. Plus, I set up your contact form and provide a mini-launch checklist. Depending on the package, you may also receive strategy sessions, copy support, or email list integration.
How long does the design process take?
Most websites are completed within 3–8 weeks. However, the timeline can vary based on your content readiness, feedback time, and package size. I’ll provide a clear schedule and expectations at the start of your project so everything flows smoothly.
What if I don’t have my website content yet?
No worries! I provide structure guides and messaging prompts to help you write your content with ease. In higher-tier packages, I’ll even work with you to co-create or refine the messaging. That way, your voice comes through clearly and authentically.
WordPress Website Support Plans + Tickets
How do I submit updates or get help after launch?
You can submit a WordPress Website Support Ticket anytime for one-time changes or tech support. I review each ticket personally and respond within 1 business day. For support plan clients, you can also use your assigned Dropbox folder to submit content updates.
What’s the difference between a support ticket and a support plan?
A support ticket is used for a one-time update or fix. In contrast, a support plan offers ongoing maintenance, monthly updates, security monitoring, and discounted support time—making it a great option for business owners who prefer to stay hands-off.
Do I have to be on a plan to request support?
No. One-time support is always available. Just use the support ticket form and describe what you need. I’ll confirm the scope, timeline, and whether the task qualifies for hourly or plan-based service.
What happens if my site goes down or gets hacked?
If you’re a support plan client, I’ll take immediate action to resolve the issue and restore your site. If you’re not currently on a plan, I still offer emergency WordPress support at $150/hour with priority scheduling.
Aligned Growth Support Services
What is Aligned Growth Support?
Aligned Growth Support is a collection of behind-the-scenes services to help your business grow in a grounded, intentional way. For example, I can support you with content creation, offer development, tech setup, or launch strategy. Every service is built around your energy, goals, and capacity.
Can I book just one service or do I need a full package?
You can absolutely book a single service. While some clients prefer to bundle services or sign on for a 30- to 90-day retainer, others start with one offer and grow from there. I’ll guide you to what’s most aligned for your current season.
Do you offer monthly retainer options?
Yes, I do. Monthly retainers are available for clients who need consistent creative or tech support. These retainers include a set number of hours per month, custom deliverables, and a shared project tracker for transparency and ease.
How do I know which service is right for me?
The best way to get clarity is to book a Strategic Business Consultation. During this call, we’ll discuss your current stage, challenges, and vision. From there, I’ll recommend the service or path that best supports your next step.
Working With C Kinion Design
How do I get started?
Start by booking a Discovery Call or a Strategic Business Consultation. These consultations allow us to explore your needs, answer your questions, and create a clear direction for moving forward.
What if I don’t know what I need yet?
That’s totally okay. You don’t have to have it all figured out. Through our conversations, I’ll help you identify what’s aligned, what’s out of sync, and what’s most valuable to focus on next.
How much does it cost to work with you?
Website design packages range from $2,500 to $10,000 depending on the complexity and level of support. Support plans begin at $100/month, and Aligned Growth Support services are priced individually based on scope.
Do you offer payment plans?
Yes, I offer flexible payment plans on most website and strategy packages. We’ll find a schedule that supports your cash flow while honoring the value of the work.
Are sessions recorded or documented?
Yes. All Strategic Website Clarity Sessions include a summary PDF and roadmap. For retainer clients, I also provide progress reports or shared workspace tools so you can track deliverables with ease.
Didn’t find what you were looking for in these Frequently Asked Questions?
Feel free to reach out directly or book a consultation and I’ll guide you toward the support that fits best.