Frequently Asked Questions

Clarity for Partnering With C Kinion Design

Quick Answers for an Aligned Experience

Welcome—this page gathers the most common questions about working together. Whether you’re booking a consultation or exploring my offerings, you’ll find concise guidance to move forward with clarity and confidence.

Browse the FAQs below for clear insight into Strategic & Aligned Website Design and Ongoing Website Support—from first conversation to launch and beyond.

Strategic Website Design

What packages do you offer—and how long do they take?

Three core paths: the Foundation Frequency Site – One Page (Blog) at $1,250 (delivery within 72 hours–5 business days from kickoff, depending on how quickly I receive all required deliverables); the Aligned Visibility Site (5 pages) at $5,500 (typical timeline 3–5 weeks); and the Vision Expansion Platform (10 pages) at $10,000 (typical timeline 6–8 weeks).

What’s included in the one-page option?

Five sections—Intro, About, Offerings, Blog, Contact—plus brand-aligned design, light copy guidance, one opt-in or booking embed, mobile polish, and basic SEO (titles, meta, alt text). Additional sections are $150 each. The page count is fixed for this package.

Do you offer a one-page shop?

Yes. The Foundation Frequency – One-Page Shop is $2,500 and includes your one-page layout (Intro, About, Offerings, Featured Products, Contact) plus essential shop pages (Cart, Checkout, My Account) and up to 4 individual product pages with payment integration (Stripe/PayPal). Additional sections on the one-page layout are $150 each.

Can I add more pages later?

For the one-page packages, the page count is fixed; you may add extra sections to the single page at $150 per section. If you choose to expand into the Aligned Visibility Site (5 pages) or Vision Expansion Platform (10 pages), you can add additional pages at $450 each, or $550 for advanced sales/launch pages that include deeper copy, SEO, or integrations. You can apply your full one-page investment ($1,250 or $2,500) as credit when you upgrade within 90 days.

How many revisions are included?

For multi-page builds, we collaborate through up to two rounds of refinements per page set. For the one-page packages, refinements are intentionally light to maintain quick delivery; small tweaks are addressed during the delivery window.

Do you write all of the copy?

I provide light copy alignment in every project. If you’d like full copywriting, you can add it anytime: $100 per section for the one-page site, $250 per page for the Aligned Visibility Site or Vision Expansion Platform, and $75 per product for ecommerce descriptions. We’ll align your voice and message, then weave it into the layout for clarity and flow.

What platform do you use?

WordPress with Divi, crafted for clarity, flexibility, and scale.

How do payments work?

All payments are processed securely through Stripe. Accepted options include credit/debit cards, Apple Pay, Google Pay, Cash App Pay, Link by Stripe, and pay-over-time via Affirm or Klarna (where available). A project retainer secures your start date; the remaining balance is due at agreed milestones or launch. Payment plans are available upon request.

Who owns the site when we’re done?

Upon final payment, you own your website content and design files. Hosting and premium plugin licenses remain with their respective providers.

What happens after launch?

You’ll receive a walkthrough and a smooth handoff. If you’d like continued care, explore Ongoing Website Support for updates, safeguards, and enhancements.

Ongoing Website Support

What is Ongoing Website Support?

It’s a focused partnership that keeps your site current and resilient—updates, safeguards, small enhancements, and content changes—so your platform grows with you.

What’s typically covered?

Foundation Care includes monthly WordPress core/theme/plugin updates; daily backups and uptime monitoring; daily security checks with malware protection; monthly database optimization; basic performance checks; and a monthly performance report. Resonance and Ascension include everything in Foundation plus monthly development time for content edits and minor layout refinements (Resonance: 1 hour, Ascension: 2 hours), priority email support, and emergency recovery response; Ascension also adds front-of-line turnaround. Larger requests—new standalone pages, full redesigns, complex ecommerce, or advanced SEO—are scoped as separate projects.

What’s outside the scope?

New standalone pages, full redesigns, custom applications, complex ecommerce builds, advanced SEO campaigns, and brand-new funnels. Those are quoted as separate projects or directed to a larger package.

How do I request updates?

Submit details via Request Support (the form on your site’s menu). Include the page link, a short description, and any files. Batching related edits in one request creates the smoothest flow.

How fast are updates completed?

Standard updates are typically completed within 2–5 business days, depending on complexity and current queue. Time-sensitive items can be prioritized with a rush add-on when available.

How is billing handled?

Support is billed through Stripe. You can pay via credit/debit cards, Apple Pay, Google Pay, Cash App Pay, Link, or choose Affirm/Klarna where available. Monthly retainers and one-off support blocks are available.

Can I cancel support?

Yes—support is flexible. If you’re on a monthly plan, cancel anytime prior to the next billing cycle so we can wrap open requests with clarity.

Do you offer reports?

Yes. Monthly subscribers receive a clear performance report each month. It outlines updates completed, uptime and backup status, security scan results, database optimization and performance highlights, plus recommended next steps for the coming month.

Working With C Kinion Design

How do I get started?

Book a quick Discovery Call to share your goals and timeline, or choose a Strategic Website Clarity Session for deeper direction. After our conversation, you’ll receive an outline with scope, timeline, and investment. A project retainer secures your start date, and we’ll send a simple prep checklist so kickoff feels clear and calm.

What if I don’t know what I need yet?

If you’re unsure of the best next step, begin with the Strategic Website Clarity Session. We’ll map your priorities, right-size the project, and recommend the most aligned path—whether that’s the one-page site, a platform build, or phased support.

How much does it cost to work with you?

Current investments:

Foundation Frequency — One-Page Website (Blog): $1,250
Foundation Frequency — One-Page Shop (up to 4 products): $2,500
Aligned Visibility Site (5 pages): $5,500
Vision Expansion Platform (10 pages): $10,000
Additional Pages (for 5- or 10-page builds): $450 each or $550 for advanced sales/launch pages
Additional Sections (one-page site): $150 each
Copywriting Add-Ons: $100 per section (one-page), $250 per page (5- or 10-page builds), $75 per product (descriptions)

Do you offer payment plans?

Yes. Projects follow a straightforward 50/50 structure: 50% to reserve your build, and the remaining 50% is due prior to website transfer and launch. All payments are processed securely through Stripe—you can use credit/debit cards, Apple Pay, Google Pay, Cash App Pay, Link, or pay-over-time options via Affirm or Klarna (where available).

Are sessions recorded or documented?

Yes—sessions are recorded via Zoom. You’ll receive the recording link along with a concise recap of key decisions, deliverables, and next steps in your shared folder. Project walkthroughs and launch trainings are also recorded via Zoom for easy reference. Prefer not to record? Let me know, and I’ll provide written notes instead.

Didn’t find what you were looking for in these Frequently Asked Questions?

Feel free to reach out directly or book a consultation and I’ll guide you toward the support that fits best.