Frequently Asked Questions

Clarity for Working With C Kinion Design

Quick Answers for an Aligned Experience

This page brings together the most common questions about working with C Kinion Design. Whether you’re exploring website design, ongoing support, or booking a Discovery Call, you’ll find clear guidance to help you move forward with confidence.

Browse the sections below for insight into Strategic Website Design and Ongoing Website Support, from your first conversation through launch and beyond.

Strategic Website Design

What website design packages do you offer, and what are the timelines?

C Kinion Design offers three primary website design paths. The Foundation Frequency Site — One-Page Website (Blog) is $1,250 and is delivered within 72 hours to 5 business days from kickoff, depending on how quickly required materials are received. The Foundation Frequency Site — One-Page Shop is $2,500 and follows the same delivery window. The Aligned Visibility Site is a five-page custom website priced at $5,500, with a typical timeline of three to five weeks.

What’s included in the one-page blog website?

The one-page blog website includes five sections: Intro, About, Offerings, Blog, and Contact. It also includes brand-aligned design, light copy guidance, one opt-in or booking embed, mobile optimization, and basic SEO such as titles, meta descriptions, and image alt text. Additional sections may be added to the single page for $150 each. The page count itself is fixed.

Do you offer a one-page shop option?

Yes. The Foundation Frequency — One-Page Shop includes your one-page layout along with essential shop pages such as Cart, Checkout, and My Account, plus up to four individual product pages. Payment integration with Stripe or PayPal is included. This option is ideal for focused launches or curated digital or physical product collections.

Can I expand my website later?

Yes. One-page packages are designed as focused starting points. You may add sections to the single page, or you may upgrade to a multi-page website within 90 days and apply your full one-page investment as a credit. Additional pages for multi-page builds are available at $450 each, or $550 for advanced sales or launch pages.

How many revisions are included?

Multi-page website projects include up to two refinement rounds per page set. One-page websites are designed for speed and clarity, so refinements are intentionally light and handled during the delivery window.

Do you provide copywriting?

Every project includes light copy alignment to ensure clarity, flow, and consistency. Full copywriting is available as an add-on and can be included at any stage of the project. Pricing varies by page or product and will be clearly outlined before work begins.

What platform do you build on?

All websites are built on WordPress using the Divi theme. This allows for flexibility, scalability, and ease of future updates.

How do payments work?

All payments are processed securely through Stripe. A project retainer secures your start date, with the remaining balance due prior to launch. Pay-over-time options may be available through third-party providers, Affirm or Klarna, depending on eligibility.

*Affirm Financing Disclosure: Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license

Who owns the website when it’s complete?

Once final payment is complete, you own your website content and design. Hosting and third-party licenses remain with their respective providers.

What happens after launch?

You’ll receive a walkthrough and a smooth handoff. Ongoing Website Support is available if you’d like continued care, updates, and enhancements.

Ongoing Website Support

What is Ongoing Website Support?

Ongoing Website Support is a care-based service that keeps your site secure, updated, and functioning smoothly. It’s designed to reduce technical stress and support steady growth over time.

What’s included in support plans?

Support plans include routine updates, backups, security monitoring, performance optimization, and reporting. Higher-tier plans include monthly development time for small updates or refinements, priority response, and emergency recovery support.

What is not included in support plans?

Ongoing Website Support does not include new standalone pages, full redesigns, complex ecommerce builds, custom applications, advanced SEO campaigns, or server- and hosting-level support. This includes server configuration, hosting account management, email hosting, DNS changes, migrations between hosts, or issues originating from the hosting provider’s environment.

Requests outside the scope of routine website care are quoted separately as design projects or billed at the standard hourly rate when applicable.

How do I request updates?

Requests are submitted with a brief description of the update, the page link, and any relevant files. Grouping related changes into one request helps maintain efficiency.

How quickly are updates completed?

Most updates are completed within two to five business days, depending on complexity and current workload. Time-sensitive requests may be accommodated when availability allows.

How is billing handled?

Support plans are billed monthly through Stripe. You may cancel prior to your next billing cycle.

Do you provide reports?

Yes. Monthly subscribers receive a clear performance report outlining updates completed, security status, backups, and recommendations for the coming month.

Working With C Kinion Design

How do I get started?

Begin with a Discovery Call. This is a focused, 30-minute session priced at $97, designed to clarify your goals, review your current situation, and identify the most aligned next step for your website or support needs. After the call, you’ll receive clear recommendations outlining scope, timeline, and investment. If you move forward with a website design package within 14 days of your call, the $97 is applied as a credit toward your chosen package.

What if I’m not sure what I need yet?

That’s completely okay. The Discovery Call is designed for moments of uncertainty. During our time together, we’ll clarify your priorities, assess where you are now, and determine the most appropriate path—whether that’s a one-page website, a multi-page build, or ongoing support—so decisions feel simple, grounded, and confident.

How much does it cost to work with you?

Website investments range from $1,250 for one-page websites to $5,500 for multi-page builds, with optional add-ons available. Support plans are billed monthly. All pricing is transparent and shared upfront.

Do you offer payment plans?

Yes. Website projects follow a straightforward 50/50 structure. Fifty percent is required upfront to secure your start date, and the remaining fifty percent is due prior to website launch and transfer of the completed design.

All payments are processed securely through Stripe. Clients may also choose buy now, pay later options offered by third-party providers such as Affirm or Klarna, subject to eligibility and availability.

Affirm Financing Disclosure

Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license

Are sessions recorded or documented?

Yes. Sessions are recorded unless otherwise requested, and you’ll receive a recap or recording for reference.

Still Have Questions?

If you didn’t find what you were looking for, you’re welcome to reach out through the contact form or book a Discovery Call. I’ll guide you toward the option that best fits your goals and current season.

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