WordPress Support & Maintenance Plans

Let us worry about your website, while you concentrate on your business.

Request Free Consultation

WordPress Support & Maintenance Plans

Let us worry about your website, while you concentrate on your business.

Request Free Consultation

WordPress Support & Maintenance is important.

WordPress requires monitoring, security updates, and ongoing maintenance to guarantee the integrity of a website’s content and databases. When frequently maintained, developers have a better chance of analyzing any issues that might arise and can more rapidly correct them.

Regrettably, over the past few years, we have seen many unmaintained WordPress sites fail, causing vast headaches and requiring great costs to assess, recover and fix. When done correctly, maintenance simply goes unnoticed — and that’s the way it should be!

With our WordPress Maintenance service, we preserve and support your website, safeguarding it against anything that is thrown at it along the way.

Our WordPress maintenance, support and development retainers offer you peace of mind with knowing your WordPress site is running smoothly, securely and ready to scale when required. They are also a cost-effective way to consistently grow and improve a WordPress site.

Clients on our maintenance plan receive access a dedicated email support system, managed 7 days per week.

WordPress Maintenance Plans

Having trouble deciding on a plan? Give me a call at 205.607.0789 and I will be able to guide you through your decision. You can also send an email to info@ckiniondesign.com

*WordPress Maintenance is setup on monthly automatic drafts for the 3rd of each month. Your first month is pro-rated and you may cancel at any time.

A 30-day notice is required prior to service cancellation. 

WordPress Support & Maintenance  Details

Each plan includes the following:

Off-site backups 

A “we break it, we fix it” policy

One training session every six months

Our plans do not include:

IT support for email management, technology infrastructure, or non-C Kinion Design hosting

Support for third-party services (e.g. MailChimp, Salsa, Salesforce, etc.)

Content creation (e.g. copywriting, illustration, video production)

Digital strategy, UX consulting or search engine optimization

What is “Support”?

Our Plus and Pro plans include Support which is:

  • General content updates (e.g. copy changes, image editing) within the WordPress interface
  • Overall advice with all things WordPress
  • Assistance with the WordPress interface and existing features/functions

Note: This support does not include any items listed under modifications below or any additional deliverables. In other words, this tier of support only covers content and WordPress guidance and not code, development or troubleshooting. (If technical support is needed while you are on the Standard plan, we can create an estimate for you on a case-by-case basis.)

What is “1 Hour of Modifications”?

Our Advance plan offer allotted hours of modifications. These include:

  • Changes to the WordPress custom theme files (code)
  • Modification of existing features
  • Troubleshooting and diagnostics
What if I don’t sign up for a plan?

No problem! You can always decide to sign up at a later date. You may want to check out “Want to DIY?”. 

You may cancel at any time. Services will end at the time of cancellation.

Want to DIY?

It is possible to maintain your own website and run into zero problems along the way… but that, unfortunately, rarely happens. WordPress and plug-in updates can cause errors and conflicts that will break the way your site displays or functions, which can be disastrous.

Getting around to doing your own website maintenance is no small task, either. Most of the time it never gets to the top of the to-do list before a site has gotten out of hand and become a huge headache.

WordPress Support & Maintenance  Details

Each plan includes the following:

Off-site backups 

A “we break it, we fix it” policy

One training session every six months

Our plans do not include:

IT support for email management, technology infrastructure, or non-C Kinion Design hosting

Support for third-party services (e.g. MailChimp, Salsa, Salesforce, etc.)

Content creation (e.g. copywriting, illustration, video production)

Digital strategy, UX consulting or search engine optimization

What is “Support”?

Our Plus and Pro plans include Support support which is:

  • General content updates (e.g. copy changes, image editing) within the WordPress interface
  • Overall advice with all things WordPress
  • Assistance with the WordPress interface and existing features/functions

Note: This support does not include any items listed under modifications below or any additional deliverables. In other words, this tier of support only covers content and WordPress guidance and not code, development or troubleshooting. (If technical support is needed while you are on the Standard plan, we can create an estimate for you on a case-by-case basis.)

What is “1 Hour of Modifications”?

Our Advance plan offer allotted hours of modifications. These include:

  • Changes to the WordPress custom theme files (code)
  • Modification of existing features
  • Troubleshooting and diagnostics
What if I don’t sign up for a plan?

No problem! You can always decide to sign up at a later date. You may want to check out “Want to DIY?”. 

You may cancel at any time. Services will end at the time of cancellation.

Want to DIY?

It is possible to maintain your own website and run into zero problems along the way… but that, unfortunately, rarely happens. WordPress and plug-in updates can cause errors and conflicts that will break the way your site displays or functions, which can be disastrous.

Getting around to doing your own website maintenance is no small task, either. Most of the time it never gets to the top of the to-do list before a site has gotten out of hand and become a huge headache.

We are here for you. Schedule your consultation today!

Use the form below to contact for a free consultation. We look forward to learning more about your business and how we can help bring your vision to life.